Notes added by event rule not displaying on iOS Mobile

#1

Hello, I am experimenting with service rules and I have one which adds a note to an incident. I can see the note fine in the browser but it seems to be filtered out on mobile. I’ve posted test notes from both places and those show up fine but never the one added by the rule. Is there a setting in the mobile app that is filtering it out? Is it a known issue?

#2

Hi Drew,

Thank you for reaching out to PagerDuty.

Could you please contact our PagerDuty Support team at support@pagerduty.com so we can investigate further.

Please include which version of the app are you running and what type of phone are you using, including the OS.

Best,

Alexis Snowden
Technical Support Specialist
PagerDuty Support